An introduction to the module and its content.

Why do this course?

We believe that everyone has the right to a workplace without bullying or inappropriate behaviour. Unfortunately, this isn’t always the case, and our organisations are not always able to deal with these unwanted situations. For too long, it has felt like employees have two options; make a formal complaint or ignore the behaviour. We want to offer a third option - The Duck Project. Use our system to develop strategies to not only overcome inappropriate behaviour but use those unwanted experiences to develop your managerial and leadership skills.

I have found that the most significant barriers I faced in life were also the things I learnt the most from. Unfortunately, this usually happened long after the situation had occurred. Once I understood this and started to manage inappropriate behaviour and difficult circumstances actively, I found that I was able to improve my skills and understanding of the workplace.

This course isn’t a magic fix, and it won’t make every problematic situation disappear. However, it will teach how to understand what is happening in greater clarity and develop systems to manage and learn from.



The Duck Project is supported by the latest thinking in a variety of fields including; psychology, sociology, organisational studies and behavioural economics. This academic research is then combined with personal experience of the workplace. The resulting system created from this combination of areas provides a tool that is both practical and proven.

Inappropriate behaviour and our responses to it are not always rational. We do not always behave in the way that we think we would. We don’t all respond the same. Even the way we feel about an event can vary due to time, group or reflection. The duck project is designed to understand and flex around these different experiences. The process will build up your skills base, allowing you to develop the understanding you need to deal with much of what the workplace throws at you. It won't be easy, but if you put the work in, it will be beneficial.


Is the course available in other formats?

Not yet, if there is an interest for more video and interactive content, we will undoubtedly look to add it. At this early start-up stage, we are keeping it simple. That means we can keep costs low and help more people. We do have a few workshop options if this fits in with your time and budget.

Legal Research and Writing

How long will it take?

Each session is designed to take just half an hour, though some people might take longer to complete the exercises. There is also a homework element to be completed throughout the week; this should take between 20 minutes to two hours.



The Duck Project provides a simple and easy way of collating the data you need to identify the behaviours and instances that have the most significant impact on you. By considering this data, you will start to understand how you can put in place simple measures to make life more enjoyable.

Some things might be easy, like noticing you are more affected by situations at certain times and managing your diary to accommodate this. Other instances might be more complex and involve implementing strategies to overcome them. Either way, until you understand what impacts upon you, it will be more difficult for you to address it.



The goal, over the three modules (Identify, Understand and Address) is to teach you a myriad of skills that will help you across your career. From data collection to data analysis, from strategy to implementing actions. From personal emotional control to empathetic reasoning.

We are using other people’s inappropriate behaviour as a focal point to develop these skills. Shifting the focus from the inappropriate behaviour as a predominantly negative to an opportunity to learn and develop skills. This small action alone can have a massive shift in the way we feel, act and behave.



The Identify module is designed to allow you to take stock of where you are now. It will show you how to gather information on areas that have the most impact on you and encourage you to reconsider how you view your experience of the workplace.

The five guideposts will lead you through the system providing descriptions, examples and exercises that will develop your skills and understanding. 

The course is broken up over six weeks so that you can focus on developing one skill at a time. Practising this way will increase the likelihood that you utilise and depend upon this skill set when you are placed in stressful situations.

You will only get out of the course what you put in; it takes on average 66 days to form a habit though you might find it takes you more or even less. When we are stressed, our behaviour acts a little like water; it adopts the easiest route. That’s why you need to practice each skill until it becomes a habit for you. That way, you are much more likely to fall back on the optimum skill set when you find yourself in a stressful situation. Without these mechanisms, you are likely to revert to past behaviour.


It's not a quick fix, it’s not one answer for everything and it's certainly not for the faint-hearted. Worthwhile things rarely are.



You will receive one session a week. Covering the following topics.
1.    Introduction
2.    Energy – What gives and takes energy, how you gain and give energy. How much energy do you have a day?
3.    External – Identifying factors, such as time of the day, that impact on you
4.    Behaviours – Identifying behaviours (other people’s actions) that impact you
5.    Groups – Identifying behaviour and experiences that are specific to your membership of a group
6.    Response – Identifying how you respond
7.    Conclude

Balance wheel_edited.png


Eight by Eight Balance Wheel

Let's undertake a short activity that aims to get you thinking about the different areas of your life. 

Fill in the web showing how content you are. Zero is completely unsatisfied, ten is totally satisfied.

1.Role satisfaction - The work that you do

2.Money and benefits – What you receive for the work you do

3.Work environment - Company policy and practice. Including the hours you work

4. Worklife interaction. How your line manager, superiors and colleagues talk and act around you

5.Development – Opportunity to develop to your career

6.Homelife - Family and living


8.Friends and Leisure

Remember – what is right for you might not be right for anyone else, so take some time to think about how you feel, not how you think you should feel. This blog on what success looks like might help.

Is there anything that stands out about the web you have created? Keep this safe; we will refer back to it later. 



You should now have a good idea of how the next five weeks will unfold, in terms of this course at least. Make sure you undertake the exercise and do the homework ready for the next session in seven days.



Want the second session for free? Then help us create the support you need

We are a small business but we have a big passion. That means we need all the help we can get to turn The Duck Project into a success. Please help us by filling in the short feedback survey below. It's online and should only take a few minutes.

You need to enter your email address at the bottom of the feedback so we know where to send the course to. 



1.    We are going to start simple. Start to pay attention to your surroundings more. Start to notice how you respond to things and the impact this has. You can make a note of this if you like, but for now, the important thing is for you to pay attention to the things that impact upon you.
2.    Please get hold of a diary or notebook over the next week. You will need this for the second session and those that follow. If you prefer an electronic journal that works, the only stipulation is that you need to use it every day, so choose a medium that feels comfortable for you.



You might find these additional resources helpful

Forum - You can discuss your thoughts ideas and experiences here. 

Academic overview of Work-Life balance

Wikipedia explains Work-Life Balance


Liverpool UK

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