These are terms and conditions for bespoke and standard training courses hosted by and delivered by Constructing Equality Ltd., open to individuals from a range of organisations.

These terms and conditions should be read in conjunction with “The Standard Terms of Appointment”.

1. Course bookings

Bookings may be made by e-mail, telephone or verbally.

2. Payment

Payment should be made upon booking. Places will not be held without payment.

3. Cancellations

If you wish to cancel your course and are unable to transfer your booking to another date at the time of cancellation, charges will apply depending on the time prior to your course:

  • More than eight weeks prior to a standard course – 10% charge.

  • More than eight weeks prior to a bespoke course – 25% of the course fee will be charged.

  • Four weeks prior to the course – 50% of the total course fee will be charged.

  • Less than two weeks prior to the course – the full fee will be charged.

4. Non-attendance

If delegates do not attend a course, the full course fee remains payable.

5. Late arrivals/missed sessions

If you arrive late for a course or are absent from any session, we reserve the right not to continue with your training if we feel you will gain insufficient knowledge or skill in the time remaining. In all such cases, the full course fee remains payable.

6. Unforeseen circumstances

On occasion, unforeseen circumstances may require us to cancel a course. In such circumstances you will be given as much notice as possible with the option to transfer to another course date or receive a full refund of fees paid.

7. Content

All course content remains the property of Constructing Equality Ltd. and may not be copied, distributed or used in any other way without the permission of Constructing Equality Ltd.

8. VAT

All in-house course fees are subject to the current rate of VAT (valid exemptions apply).

9. Distance Selling Regulations 2000

We abide by the applicable elements of the Distance Selling Regulations 2000.

10. Inclusions

Standard course prices include design, delivery, and materials.


Liverpool UK

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